Find out how BHS Connect can simplify your Release of Information implementation with HIM-led workflows, rapid go-live capability, and secure, audit-ready processes.
At a Glance
- ROI transitions shouldn’t disrupt operations.
Release of Information is too regulated and time-sensitive for drawn-out, dual-process implementations. - HIM-first, not IT-heavy.
Secure EHR access via logins—no complex integrations required. - Fast, controlled go-live.
Workflow alignment, focused training, and portal setup allow launch in as little as a week. - Clean cutover.
Whether moving from in-house or another vendor, the goal is continuity, reduced staff burden, and lower risk. - Immediate impact.
Less manual follow-up, structured QA, audit-ready documentation, and improved turnaround.
Switching your Release of Information (ROI) process, whether from an in-house workflow or another vendor, shouldn’t feel like signing up for months of uncertainty, double-work, and disruption. ROI is too regulated, too time-sensitive, and too risk-sensitive for a “we’ll get there eventually” implementation.
At BHS Connect, we’re built for operational reality: Health Information Management (HIM) teams are busy, request volume doesn’t pause, and compliance expectations don’t loosen during a transition. Our model is designed to reduce Release of Information burden, accelerate turnaround time, and protect personal health information without turning implementation into a sprawling IT project.
BHS Connect is built differently.
Why implementations get drawn out
Many Release of Information transitions drag because the work is treated like a technology deployment first and a HIM workflow transformation second. The result is often:
- long lead times
- parallel processes (old + new)
- Staff gets stuck doing administrative work instead of focusing on patients and core operations
BHS Connect is built differently. By combining veteran HIM professionals with a platform that works alongside your current EHR, we eliminate the need for complex system integrations. The result? A faster, cleaner, and more secure path to ROI.
Why BHS Connect?
Many companies have long, drawn-out implementations. We don’t.
Here are our quick steps:
- Expert team kickoff (HIM-first, with a clear point of contact)
You get proactive communication through a single point of contact, backed by expert coverage, so you’re not wondering who owns what during cutover. - Secure access via logins (not “system integration” projects)
We receive secure access to your EHR environment using logins, so your transition doesn’t depend on a complex integration build. - Workflow alignment with HIM (fast, practical, and specific)
We hold a focused workflow process meeting to confirm the agreed-upon workflow, so training and execution match how your team actually operates. - Configure the workflow and portal experience
We set up the workflow for secure, trackable delivery and requester/patient-facing steps that reduce manual follow-ups and improve transparency. - Train to the agreed workflow (not generic training)
We train the people who touch the workflow on the exact steps they’ll use, so adoption is fast and confidence is high. - Go-live timing: We can start within a week if needed, and we continue supporting your team as operations stabilize.
We focus on clean workflow cutover and continuity, so HIM isn’t stuck juggling two processes longer than necessary.
Transition made simple whether you’re coming from in-house or another vendor
No matter what you’re transitioning from, the goal is the same: keep releases moving, reduce staff burden, and lower risk.
- If Release of Information is currently handled in-house: BHS Connect can manage the ROI workload end-to-end, helping free your team from administrative burden while supporting secure, compliant processing
- If you’re transitioning from another solution: We focus on clean workflow cutover and continuity, so HIM isn’t stuck juggling two processes longer than necessary
What your HIM team should feel in the first weeks
A well-run ROI transition isn’t just about “being live.” It’s about making the work lighter and safer immediately:
- Less manual back-and-forth through secure, trackable delivery and clearer status visibility
- Compliance-forward quality assurance with multi-level review and careful handling of sensitive categories
- Audit-ready documentation and retention that reduces “who sent what, when” uncertainty
Remove ROI workload through HIM-experienced professionals.
The bottom line
BHS Connect is built to help healthcare organizations:
- remove ROI workload through HIM-experienced professionals
- improve turnaround times and workflow efficiency
- and reduce disclosure risk with a rigorous QA/compliance posture
BHS partners with leading healthcare organizations to provide a full range of no-cost Release of Information (ROI) services supporting Medical Records and Health Information Management teams. If you or someone on your team would like to explore how we can support your facility, please feel free to reach out. We’d be happy to share more details and answer any questions.
